PRIVACY and COOKIES POLICY
SANSHA is committed to protecting your online privacy. When you use SANSHA website, SANSHA will collect any personal information voluntarily provided by the customer. This information may be:
Name, address, phone number, delivery address, email address, birth date, credit card details, school’s name, teacher’s name and details of the items you've ordered.
This is done to ensure:
- the smooth processing & delivery of your order, or to contact you if there is a problem with your order.
- ease of use of any subsequent visits you may make to our website as easy as possible, meaning you don't have to resubmit certain information each time you shop with us.
- information related to the goods bought with us previously.
- ugrade our customer database to help us improve our service and product range and to help us attract similar customers. Third party companies software and extentions may be used.
SANSHA web site uses encryption technology (SSL) to ensure that your transactions are confidential and protected. When you proceed to make your purchase, your browser connects to the secure section of SANSHA website. Your browser will show a small padlock indicating that the connection is secure. SANSHA also uses Visa® or Mastercard® safety services to ensure our payment cards are as secure as possible. These services help protect your card against fraudulent use online. If you forget your Visa® or Mastercard® passwords, please contact the service providers directly. SANSHA does not have nor keep this information.
SANSHA provides on its website e-mail addresses for questions or comments, as well as on-line bulletin boards for support. In the process of receiving and responding to such requests, we may collect personal information about you, such as your email address or any other personal data contained in the body of your email. By allowing you to send us these requests, we are not attempting to solicit personal information from you. We only use the information for the purpose of responding to your questions and/or comments or to provide customer support. In cases related to exchanges-refunds and-or related to tax-customs-accounting background, your requests or messages may be kept on file for our records.
Our customer's privacy is top important . We do not release any customer’s details to other groups for the purpose of marketing or communications without your prior agreement. SANSHA operates an “I CONFIRM” option for anyone choosing to receive marketing information from SANSHA. You may “CHECK OUT” of email communication or paper communication by clicking on the un-subscribe link in any of our marketing emails.
Disclosure of Information
We may disclose your personal data to the following third parties, for the following purposes:
- Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006, where these companies assist us in providing services or otherwise administering our group operations;
- Our partners and licensees who manage SANSHA for us in certain territories so that they may provide you with relevant SANSHA content and marketing in your local area;
- Credit reference agencies for the purpose of assessing your credit score.
- Our third party suppliers and professional advisors, who may need access to your personal data in order to provide services to us.
We may disclose your personal data to third parties in some cases:
- Should we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
- If SANSHA assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
The information disclosed above will be the minimum required for each party.
SANSHA does not sell, or give away, any personal information to any entity.
Where We Store Your Personal Data
The data we collect from you may be handled,processed, transferred to, or stored at, a destination outside of the European Economic Area , including countries where you may have fewer legal rights that you do under the laws of your own country. Personal data may also be processed by staff operating outside the European Economic Area who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing, or processing. We will take all steps necessary to ensure that your data is treated securely and in accordance with this policy.
Deleting Your Account
You can close your account with us at any time by contacting our customer service team at firstname.lastname@example.org. If you choose to close your account, please note that you will need to re-open it at a later date, should you decide to make a new purchase. We will delete the personal data associated with your account within a reasonable period, other than personal data which we have a need to retain for our internal business records (for example, data related to purchasing history).
SANSHA is the data controller for the purpose of the Data Protection Act 1998. You have the right to access the information which SANSHA holds about you and your right of access can be exercised in accordance with the Data Protection Act 1998.
You may contact us to modify your details at any time by emailing to: email@example.com or in writing to any SANSHA office in your country We may ask you to confirm your identity in order to amend data.
Cookies are codes which ask permission to be installed on a computer or any connected device. Once agreed, the file is added and it then allows SANSHA to fine-tune our content to fit your needs and to improve your shopping experience. “Session Cookies” identify a session and are deleted after closing the session and “Permanent Cookies” permanently store browsing history on your data medium. We also use third party Cookies on our Website to improve our products and services.
A cookie does not gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept, restrict or decline cookies. Most web browsers will automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.
Please note that cookies are computer specific, so if you log on to any website from a different computer, the cookie settings on that computer will apply.
Cookies in use, and their usage:
This cookie allows our web servers to respond to your actions on the website such as "Add to basket" or browsing the website. The website wouldn't work for you without it.
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Google Adwords use the same cookies as Google Analytics.
This provides information to the Affiliate Window network to identify website users who have used an affiliate link to make a visit to the website. Information about the types of cookies used by Affiliate Window can be found here - http://blog.affiliatewindow.com/wp-content/uploads/2012/05/